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Gift Catalogs FAQs
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Question: What is a catalog (or brochure) sale? |
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Answer:
A catalog sale is our way of referring to fundraisers that use a brochure or catalog for order taking, with products arriving later. When the literature is 16 pages or less, its called a brochure, whereas more than 16 pages, makes it a catalog. Both are attractive color literature that feature fundraising products. Brochures tend to focus on one type of product such as popcorn or chocolates. Seasonal catalogs offer lots of great gift ideas for all ages and often include a wide selection of beautiful wrapping paper, holiday candy, kitchen items and name-brand merchandise. Each year, we offer new catalogs in the spring and again in the fall. Groups need to decide on one catalog or brochure and then each member of your group would take their copy of the brochure/catalog home and sell items in it to family, friends, neighbors, etc.
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Question: Do I have to pay for the brochures? |
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Answer:
There is no charge for the brochures or catalogs, however, we require a firm commitment that your group will be using them for an upcoming fundraiser. Our fundraising consultants will be in regular contact with your chairperson during and after the sale, to help.
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Question: How long should I run a brochure or catalog sale? |
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Answer:
It’s best to put a time limit on order taking. We suggest a minimum of two weekends and one full week or 2 full weeks. If you run the sale too long, everyone begins to lose interest. Our consultants will work with you to set up a timeframe to reach your goal.
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Question: When should I collect the money from my members? |
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Answer:
You can collect the money from your group members whenever you like. If you give your members extra time and let them pay when the orders arrive, you can often increase your sales. However, you can also ask them to turn in the money when they turn in their orders. You know your members better than we do!
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Question: Are there any hidden costs? |
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Answer:
There are no hidden costs. Our brochures and catalogs are free, and for most sales, we offer a free prize program for each member of your group. Prize programs are available to groups with 10 or more actual sellers. Our customer service is available by calling toll-free at 1-800-443-5353 to answer any questions you may have.
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Question: I know your most popular brochures sometimes sell out, so can I reserve them ahead of time? I have a large school and need several hundred brochures. |
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Answer:
Yes. Visit our website to see the latest spring/summer or fall/holiday catalogs or call 1-800-443-5353. Once you’ve decided on a catalog, just give us a call and we’ll be happy to reserve them for your group.
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Question: Do I need to mail in each member’s order form? What if they get lost? |
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Answer:
Yes, we will need a copy of each seller's order form (tally sheet), which we will provide for you. You will total the number of each item ordered and mail the tally sheet to us in the pre-addressed envelope provided for the catalog merchandise as well as the prizes selected. Once we receive your tally sheet, we will order the products for you. For groups using the large seasonal catalogs, all orders are pre-packed.
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Question: How long does it take to receive the products? |
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Answer:
When FundRaising.com has received your completed tally sheet, it will take approximately 10 to 21 business days for the products to be delivered to you.
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Question: I have a really large group. Do I have to separate the orders out myself?
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Answer:
For the large seasonal catalog, we will pre-pack the orders for you, at no charge. A Fundraising Consultant will answer all your questions regarding pre-packing.
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Question: What do I do if I receive an item that is damaged in shipping?
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Answer:
It’s important that you inform your sellers to check all of their merchandise immediately and report all damage to the fundraising chairperson within one week of receipt (otherwise, you may have another report weeks later when Grandma opens her gift). You can then call 1.866.230.0635 to report any damaged items. Your replacement merchandise will arrive in approximately 3 to 4 weeks.
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Question: When are the prizes delivered?
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Answer:
For most pre-packed orders, prizes will arrive with the catalog merchandise. However, sometimes prizes are sent separately and may arrive before your products do.
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Question: How much profit can a group make?
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Answer:
Your profits from a catalog/brochure fundraiser range from 40-50%, depending on how large your sale is. Every catalog and brochure has its own profit chart, so please check the www.fundraising.com website or check with a Fundraising Consultant when you place your order, so that you are fully aware of the profit you will make on the brochure or catalog you've selected.
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Question: What if I want delivery before a major holiday?
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Answer:
It’s important to keep your timeframe in mind when planning your sale. Let your Fundraising Consultant know when you set up your sale if you want delivery before a major holiday. He/she will work with you to determine the best time to start your sale.
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Question: Why should I run my group’s fundraiser with FundRaising.com?
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Answer:
FundRaising.com offers high profits and the best service possible! Our friendly Fundraising Consultants are very knowledgeable about fundraising and work with you to help you reach your goals. Our goal is to help you decide on the best fundraising product and the right amount that works for your group! We guarantee all of our products as well as your privacy.
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