Payment & Shipping Policy
The following are the accepted methods of payment at Fundraising.com:
Please note that we do not accept any returns.
- Credit Cards (We accept Visa, Master Card, American Express and Discover)
- Purchase Orders (We only accept purchase orders signed by schools)
- Checks (We accept checks, money orders, and certified checks)
All shipping information applies to orders shipped to the 48 contiguous states only.
If you have questions about our payment or shipping policy, please send an e-mail to CustomerService.EFR@fundraising.com.
- Customers in Canada, Alaska and Hawaii should phone 1-800-443-5353 to learn what products are available in their area and any extra charges that may apply.
Shipping fees vary depending on the product - please consult products pages or call 1-800-443-5353 for details.
- Normal delivery time for direct-sale products, such as lollipops and candy bars, is 5 to 15 business days.
For catalog items, normal delivery time is approximately 4 weeks from the time we receive your completed tally.
- Frozen cookie dough arrives on a refrigerated truck and delivery is pre-arranged according to your sale dates and receipt of your final tally of items sold.
- Your fundraising consultant will be able to answer any questions you have regarding your product's shipping time.